Privacy policy

The purpose of this privacy charter is to formalise our commitment to respecting the privacy of users of the website. https://www.camping-leclave.com/ operated by CAMPING LE CLAVE.
The Charter and the General Terms and Conditions of the Site form a contractual whole.
As part of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (‘GDPR’) and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in the context of providing our Services or communicating these Services to you exclusively, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. For example, you will never be asked to provide personal data considered to be ‘sensitive’, such as your racial or ethnic origins or your political, philosophical or religious opinions.
By registering on the Site, you authorise us to process your personal data in accordance with the Charter. If you do not accept the terms of this Charter, please refrain from using the Site and the Services.

Intellectual property

The information on this website is provided by the publication manager. They remain its intellectual property. All rights of reproduction, modification and distribution are reserved.
Under no circumstances may the works on the website be reproduced, in whole or in part, without the agreement of the service provider.
Users undertake not to use, transmit or reproduce all or part of these documents with a view to organising or running services related to those provided by the service provider. No action of parasitism or unfair competition will be tolerated. Users are strictly forbidden to donate or resell written, oral or video material supplied by the service provider, failing which they will be prosecuted.

Data collection

We may collect and store your personal data, in particular when you :
- browse the Site
- fill in a quotation request form
- contact us.
We use your personal data to enable the implementation and management of the Site Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used solely by us and enables us to better tailor our Services to your expectations.
If you chose to receive emails and messages from us when you created your Account, you will receive email and alphanumeric messages about our products and promotions. We will use the personal data you provided when you registered. You may unsubscribe from these mailings at any time.
When you create an account, you will be asked to enter a number of personal details, such as your first and last names, postal address, email address and telephone number.

In the case of paid services, you accept that we may use external service providers who may collect personal data in order to enable the proper functioning of the services for processing payments by credit card or any other means of payment and, where applicable, the delivery of products or services.
To pay for your purchase, you must provide your billing details as well as your payment details, in particular your bank card number, the date of validity, the security code and the name of the cardholder in the case of payment by bank card.
You may also be asked to provide the name of your telecoms operator, the model of your mobile phone and a valid mobile number so that we can provide purchase instructions directly via your mobile phone.
In this case, we keep details of your payments, as well as details of the purchases you make. Transaction details are stored either on our systems or by the external service provider. This retention is for internal purposes, including accounting, compliance and legal purposes.
By subscribing to a newsletter, you give your prior consent to receive our newsletters concerning news, new products, services and promotions, as part of the Services. You can also give your consent directly to receiving our newsletters by entering your email address in the appropriate boxes on the Site.
In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge.
We may use your first and last name, e-mail address and telephone number to respond to requests you may make to our Customer Service department and to confirm information about you.

Protection of personal data

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.
However, it is specified that no security measure is infallible, we are not able to guarantee absolute security of your personal data.
If you have created an online account, you are responsible for maintaining the confidentiality of the password that allows you to access this Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.

Sharing personal data with third-party companies

When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to enable the proper functioning of our online services.
Unless a third party asks you to accept a privacy policy and terms of use specific to it, third-party companies that have received communication of your personal data have undertaken to process your personal data solely for the implementation of our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.
We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to harm our rights, any other user or a third party. Finally, we may be legally required to disclose your personal data and cannot object in this case.

Data retention period

We will only keep your personal data for the duration of your registration on the Site in order to ensure your identification when you log in to your Account and to enable the provision of the Services.
Therefore, if you unsubscribe from the Site, your personal data will be deleted and only kept in archive form for the purpose of establishing proof of a right or contract.
In any event, we will keep your personal data for a period not exceeding that necessary with regard to the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

Cookies

A cookie is a text file that can be stored on a terminal when consulting an online service with browser software. A cookie file allows its issuer, during its validity period, to recognize the terminal concerned each time that this terminal accesses digital content containing cookies from the same issuer.
In any event, cookies placed on your browsing device with your consent are destroyed 13 months after they are placed on your device.
The cookies we issue allow us to:
• to establish statistics and volumes of visits and use of the various elements making up our Site (sections and content visited, routes taken), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services;
• to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and viewing or reading software that your terminal has;
• to store information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.);
• to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously provided to us and to implement security measures, for example when you are asked to reconnect to content or a service after a certain period of time.
When you first visit the Site, a cookie banner will appear on the home page. A clickable link provides more information on the purpose and operation of cookies and directs you to this Charter. Continuing to browse another page of the Site or selecting an element of the Site (in particular: image, text, link, etc.) constitutes your acceptance of the placement of the cookies in question on your computer.
In accordance with applicable regulations, you can refuse the use of cookies that are not strictly necessary.
Furthermore, you can configure your browser software at any time so that cookies are stored on your device or, on the contrary, so that they are rejected (either systematically or depending on their issuer). You can also configure your browser software so that the acceptance or rejection of cookies is offered to you from time to time, before a cookie can be stored on your device.
Please note: any settings may change your internet browsing experience and your access to certain services requiring the use of cookies. We accept no liability for any consequences related to the degraded functioning of our services resulting from the inability to save or consult the cookies necessary for their operation and that you have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the internet.
You are the only person who has provided us with the data in our possession through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the GDPR, and after having proven your identity, you have the right to request access to your personal data, rectification, or erasure.
Furthermore, within the limits set by law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to the portability of the personal data provided.
You can contact our Services to exercise your rights at the following email address: contact@camping-leclave.com by attaching a copy of an identity document to your request.

Modification of the privacy policy

We reserve the right to modify our privacy policy at any time. You are therefore advised to review it regularly. If we make any changes, we will post them on this page and in other places we deem appropriate, depending on the purpose and significance of the changes.
Your use of the Site after any changes means you accept those changes. If you do not agree to any material changes to this Privacy Policy, you must stop using the Site.
We remind you that you can contact the CNIL directly on the CNIL website or by mail to the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.